Patient alerts
Flag important facts — allergies, handling notes, due vaccinations — so they're impossible to miss.
An alert is a flag that appears prominently on a patient's record so the whole team sees it every time they open the animal — an allergy, a handling warning, or a reminder that something is due.
Prerequisites: the patient exists. Alert labels are managed under Settings → Patient alerts.
How alerts work
Your practice defines a set of reusable alert labels once (for example, "Severe allergy", "Difficult to handle", "Vaccination due"). You then attach the relevant ones to individual patients.
Steps
- Open the patient from Patients.
- Find the alerts section on the detail page.
- Click to add an alert and choose one of your practice's alert labels.
- Click Save.
To manage the available labels, go to Settings → Patient alerts.
You'll know it worked when…
The alert shows on the patient's record where the team can't miss it.
Tip: Keep alerts for things that change how you handle or treat the animal. Too many alerts and people stop noticing them.