Built for in-home euthanasia & hospice vets

Most practice management systems were built for a brick-and-mortar clinic with exam rooms, walk-in traffic, and patients seen for fifteen years. In end-of-life care your practice is your vehicle, your relationship with a patient may span a single visit, and the critical information isn't a 2019 vaccine record — it's the family's emotional state, their aftercare preferences, and the clinical justification for timing.

Clinic software has two states for an encounter — scheduled and completed. Your work has a rich pipeline, and aftercare alone is a significant part of the service it has no concept of.

Track every family from inquiry → quality-of-life assessment → hospice → scheduling → visit prep → procedure → aftercare → grief support → closed. See where every active case stands at a glance, with an append-only audit trail of who changed what and when.

Record which aftercare option each family selected, whether the pet has been transferred, whether cremains have been returned, and whether memorial items like paw prints have been delivered — so a family never has to call wondering where their pet's urn is.

Send pre-visit preparation guides, post-visit condolences, and thoughtfully timed grief check-ins (a few days after, one week, one month, the anniversary). You set the words; emberVet handles the timing — personalized with the pet's and family's names so they feel genuine, not automated.

Access records, update case notes, and process payments from a phone or tablet, on cellular data, in a family's home — with two-factor authentication and encryption so a lost device never exposes client data.